Terms of Service

Effective Date: January 1, 2025 · Last Updated: March 7, 2026

These Terms of Service ("Terms") govern your use of the services provided by SoftwarePros ("we," "us," or "our"), a business operating under the laws of the State of Texas, United States, with its principal place of business at 222 E. Van Buren St., Harlingen, TX 78550-9106.

By engaging our services or accessing our website at softwarepros.org, you ("Client," "you," or "your") agree to be bound by these Terms. If you do not agree, do not use our services.

1. Services

SoftwarePros provides custom software development, web and mobile application development, cloud and DevOps consulting, AI/ML solutions, social media marketing, and related technology services as described on our website or in a separate written agreement (a "Statement of Work" or "SOW").

2. Engagement & Payment

  • All projects begin upon mutual agreement of scope, timeline, and pricing, documented in a SOW or invoice.
  • Payment terms are net 15 days from the date of invoice unless otherwise agreed in writing.
  • Late payments may incur interest at the rate of 1.5% per month or the maximum rate permitted under the Texas Finance Code, whichever is lower.
  • We reserve the right to suspend work on any project with an outstanding unpaid balance exceeding 30 days.

3. Refund Policy

Clients may request a full refund within three (3) calendar days of the purchase date for any service. After the 3-day refund window has passed, all payments are non-refundable. For complete details, please see our Refund Policy.

4. Intellectual Property

  • Upon full payment, you receive all rights, title, and interest in the deliverables created specifically for you under the applicable SOW, excluding any pre-existing intellectual property, third-party libraries, or open-source components.
  • We retain the right to use general knowledge, techniques, and experience gained during the engagement, and to showcase the project in our portfolio unless you request otherwise in writing.

5. Client Responsibilities

You agree to provide timely feedback, access to necessary systems, and all content or materials required for us to perform the services. Delays caused by your failure to provide these may extend project timelines and do not entitle you to a refund.

6. Warranties & Disclaimers

We warrant that services will be performed in a professional and workmanlike manner consistent with industry standards. Except for this express warranty, all services are provided "as is" without any other warranties, express or implied, including but not limited to implied warranties of merchantability or fitness for a particular purpose, to the fullest extent permitted under Texas law.

7. Limitation of Liability

To the maximum extent permitted by Texas law, our total liability for any claim arising out of or related to these Terms or the services shall not exceed the total amount paid by you for the specific service giving rise to the claim. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages.

8. Indemnification

You agree to indemnify, defend, and hold harmless SoftwarePros, its owners, employees, and contractors from and against any claims, liabilities, damages, losses, or expenses arising out of your use of the deliverables or your breach of these Terms.

9. Confidentiality

Both parties agree to keep confidential any proprietary or sensitive information exchanged during the engagement. This obligation survives termination of the engagement for a period of two (2) years.

10. Termination

  • Either party may terminate an engagement with 15 days' written notice.
  • Upon termination, you are responsible for payment for all work completed up to the date of termination.
  • We may terminate immediately if you breach these Terms or fail to make payment within 30 days of the due date.

11. Governing Law & Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Cameron County, Texas. Before initiating litigation, both parties agree to attempt resolution through good-faith negotiation for a period of at least 30 days.

12. Force Majeure

Neither party shall be liable for delays or failures in performance resulting from causes beyond its reasonable control, including but not limited to acts of God, natural disasters, pandemics, government actions, or internet outages.

13. Modifications

We reserve the right to update these Terms at any time. Changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised Terms.

14. Severability

If any provision of these Terms is found to be unenforceable or invalid under Texas law, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

15. Contact

If you have any questions about these Terms, contact us at:

  • Email: info@softwarepros.org
  • Phone: +1 (956) 498-0309
  • Address: 222 E. Van Buren St., Harlingen, TX 78550-9106