Privacy Policy

Effective Date: January 1, 2025 · Last Updated: March 7, 2026

SoftwarePros ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at softwarepros.org or engage our services. We operate under the laws of the State of Texas, United States.

1. Information We Collect

a. Information You Provide

  • Contact Information: name, email address, phone number, and business address when you fill out our contact form, request a quote, or engage our services.
  • Payment Information: billing details processed through our third-party payment processor (PayPal). We do not store credit card numbers on our servers.
  • Project Information: content, files, credentials, and other materials you provide for the purpose of delivering services.

b. Information Collected Automatically

  • Usage Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our site, collected via Google Analytics and similar tools.
  • Cookies: We use cookies and similar tracking technologies to improve your browsing experience. You may disable cookies in your browser settings, though some site features may not function properly.

2. How We Use Your Information

  • To provide, maintain, and improve our services
  • To communicate with you about projects, invoices, and support
  • To process payments and send transactional emails
  • To send marketing communications (only with your consent; you may opt out at any time)
  • To analyze website usage and improve user experience
  • To comply with legal obligations under Texas and federal law

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

  • Service Providers: with trusted third parties who assist us in operating our business (e.g., payment processors, hosting providers, analytics services), bound by confidentiality obligations.
  • Legal Requirements: when required by law, court order, or governmental regulation, or to protect our legal rights.
  • Business Transfers: in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your information, including encrypted communications (TLS/SSL), secure server environments, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Project files and deliverables are retained for a reasonable period after project completion unless you request deletion.

6. Your Rights

Under applicable Texas law and, where applicable, the Texas Data Privacy and Security Act (TDPSA), you may have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate personal data
  • Request deletion of your personal data
  • Opt out of the sale of personal data (we do not sell your data)
  • Opt out of targeted advertising

To exercise any of these rights, contact us at info@softwarepros.org. We will respond within 45 days as required by applicable law.

7. Third-Party Links

Our website may contain links to third-party websites (e.g., Calendly, Instagram, Facebook). We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will promptly delete that information.

9. Texas-Specific Provisions

This policy is governed by the laws of the State of Texas. We comply with the Texas Business & Commerce Code, the Texas Identity Theft Enforcement and Protection Act, and the Texas Data Privacy and Security Act (effective July 1, 2024) to the extent applicable to our business. In the event of a data breach involving your sensitive personal information, we will notify you as required under Texas Business & Commerce Code § 521.053.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Your continued use of our website or services after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

  • Email: info@softwarepros.org
  • Phone: +1 (956) 498-0309
  • Address: 222 E. Van Buren St., Harlingen, TX 78550-9106